Life Sciences – Helpdesk Technician


Do you want to work in exciting projects at renowned clients? At ALTEN we believe that knowing and meeting the expectations of our consultants is a key factor in our success. Our consultants make the difference. Do you want to make the difference too?


We are now looking for a Life Sciences Consultant – Helpdesk Technician to join our team.




  • Professional experience as Helpdesk Technician: + 4 years;
  • Knowledge and proven experience in:
    • Windows: client and server environments and general troubleshooting regarding operating systems, networks and applications;
    • Active directory, Exchange and Office365.
    • Knowledge or certifications in ITIL is a plus;
    • Availability to work on the 2nd Shift;
    • Strong interpersonal and teamwork skills;
    • Strong communication skills;
    • Dynamic, autonomous and with initiative;
    • Organisation and good work-priority management;
    • Fluency in English.

Job Description:

  • Receive, register, sort and process user requests including troubleshooting problems;
  • Install and configure various applications;
  • Create users and groups in active directory, Exchange and O365;
  • Allocating permits, groups and allowances.

If you want to embrace in a new and challenging opportunity, please send us your application!

Publication date 01/10/2021
Location Lisbon | Portugal
Category Consultants
Recruiter Nathalie MADEIRA
Application deadline 30/11/2021
Reference Number AD003882